Social housing is, by defi nition, an administered arrangement and market forces cannot be relied upon to hold landlords to account for the ways in which they build, allocate and manage their homes.The question is ‘Who or what should hold them to account?’Housing association and arm’s length management organisation(ALMO) policies and practices are steered and monitored by boards of management that may include nominated members of a local authority (LA) and tenants as well as independent appointees. Because they receive some support from public funds, local authorities, ALMOs and registered housing associations are also subjected to systems of external regulation .
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