Avoidance, Resolution and Settlement of Disputes

Many contractors and subcontractors genuinely wish to avoid claims even when there are good grounds for them. This attitude is usually adopted in the belief that firms with a reputation for claims will not be included on some tender lists, and where they are included, they may be disadvantaged if tenders are very close. In some sectors of the industry firms may be justified in believing that a history of claims will be a dominant feature in the evaluation of their suitability for new projects. However, provided that the firm submitting the claim follows some simple rules, there is no reason to suppose that the pursuit of valid claims is detrimental in the long term.