What skills do social workers need to become more child-centred in their practice? There is a wealth of literature giving helpful guidance in social work skills, and this chapter examines and summarises some key areas in this, such as building trusting relationships and good communication with children and young people. It also highlights the views of children and young people themselves with illustrations from the author’s research and from other studies. Chapter 1 reports findings on the views of young people about the qualities they appreciated in their social workers. These indicate some skills that social workers can usefully develop. For example, children and young people talked about the importance of social workers building a relationship of trust and listening and respecting them.
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