This chapter brings together a number of cultural competence models which can be used in social work, right through from initial meetings, to assessments and reviews and through ongoing intervention with children and families. It is acknowledged that social care and health professions are particularly well placed to draw upon tools which enhance their work with people from a range of diverse backgrounds. Cultural competence is said to affect the cognitive, emotional, behavioural and environmental dimensions of a person. ‘It is a complex know-act because it involves knowledge, skills, and know-how that, when combined properly, lead to a culturally safe, congruent, and effective action’ (Blanchet-Garneau & Pepin, 2014, p. 12). Reflective exercises in this chapter are focused on guiding practitioners to develop cultural awareness in relation to themselves and the organisations which employ them. A worked case example at the end of this chapter and each subsequent chapter will illustrate how different models of cultural competence can be used to improve practice with families from racial and ethnic minorities.
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