In the space available I cannot possibly draw out all the implications of the 11 chapters that make up the book or explicitly identify all the conclusions that could be drawn from the points I have made, the arguments I have presented and the views that I have represented (my own and those of the authors from whose work I have drawn). What I shall present here, then, by way of conclusion, is a summary of some of the key points and ‘messages’ I have tried to convey, together with some thoughts about future directions of study and learning in tackling this enormous (and enormously important) field of study and practice. I shall divide my comments into five sections, namely: the importance of communication; communication and the individual; communication and society; communication and equality; and integrating theory and practice.
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