Chapter 8 explored the evidence for the difficulties that some social work organizations have in learning from tragedies, failures in decision-making and departures from the best standards of professional accountability. It is easy to focus on breaches of good governance and workforce support, thereby ignoring the many transactions that take place between social workers and service users, or between agencies, in order to facilitate purposeful and effective work between practitioners and those with whom they work.
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- Embedding and Ensuring Best Practice
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