The ethics of practice are confronting for all professional disciplines in their practice as well as in general organizational life (Banks, 2008; Jensen, Royeen and Purtilo, 2010; Laabs, 2011). These dilemmas are often expressed by practitioners as stresses or conflict, sometimes conflict with service users, but more often with colleagues or managers. This may relate to simply having a colleague that is experienced as being difficult to work with or a specific disagreement or dispute that is named as an ethical or moral difference. The possible scope of these is endless and to some extent what is ethically challenging is subjective: some people will experience a particular issue as an ethical dilemma that others see as straightforward. For some workers, the resulting stress leads to ongoing discomfort or for some, burnout and leaving the organization and/or the profession. Critical reflection can provide a process for identifying ethical issues and unearthing assumptions and values that may contribute to feeling ‘stuck’ with them, accessing other ways of seeing what is happening and finding ways to either resolve, manage or live with the conflict.
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