We have seen how the charges of the eurosceptics are out of step with the thinking of the majority of Europeans. Polls reveal that, by large majorities, Europeans support the EU and consider it to be both democratic and modern (even if enthusiasm has tailed off in the wake of the euro zone crisis). Polls also reveal that more people trust the EU institutions than trust their own national governments. On only one major issue is euroscepticism more closely aligned with public opinion: the European institutions are widely considered to be inefficient.1 But while the EU institutions are certainly imperfect, so are all large organizations or networks of institutions, whether local or national, private or public in their reach. Who among us, after all, does not have unhappy stories to tell about dealing with bureaucracies or of trying to find our way to a responsive (even, sometimes, a human) corporate customer service agent? It is a curious aspect of the debate about Europe that the EU institutions are criticized for their flaws as though they were almost unique in having such flaws. They are, for example, derided for being a source of questionable new regulations as though European lawmakers had mastered a skill that has so far eluded lawmakers at the national and local level.
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