Information has always been central to social policy (Leonard, 2003).1 In this chapter I am going to look at some contemporary developments and focus specifically upon two issues; the question of whether we now live in an information society and the relevance of the revolution in ICTs for social policy. One problem is that the literature on ICTs and welfare remains under-developed and tends to be highly fragmented in terms of its objectives and disciplinary orientations. The aim of this chapter, then, is not necessarily to join the dots but to suggest where some of the main dots are located. What are the main issues we should address?
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