Interrogating the facts

One of the most frequently asked questions about case study assignments is what to do if there is missing information, and the answer will differ from assignment to assignment and course to course. Your cases mimic real-life work situations and many problem situations in your working life will present with missing details about the situation. In some situations there’ll be time to find the missing information; in others there won’t, and then you’ll have to make decisions about solutions based on the information you do have. This means that in some of your assignments, you will be expected to work within the limitations of the information provided in the case, and so you might be making a number of assumptions about the case. Any assumption must, however, be credible and justifiable, given the evidence in the case.