The title of this book makes clear our view that the British civil service has been ‘modernised’. It means that the service has been subjected to a series of reforming measures and processes that enable it to respond better to the demands, needs and expectations of the government of the day and of contemporary society. Despite its many imperfections, identified in the following chapters, the British civil service, in the bald terms of dictionary definitions, comes closer to being ‘ organised in a manner which matches today’s needs’, and to having been ‘given a modern form, adapted to current techniques’, than the civil services of many other liberal democracies or, indeed, its own old self of the 1960s.
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- Introduction: Mapping the Territory
- Macmillan Education UK
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