Since it was first published in 1990, this book has made an immeasurable contribution to the understanding and practice of management in social work. The second edition came out as the management and performance revolution was beginning to take hold in social service agencies, whilst our work on this third edition has taken place against a competing background of a continuing central government ‘modernisation’ agenda, on the one hand, and the tackling of complexity by postmodernist theory, on the other. Expanding the editorial team for this third edition, we retain the same commitment to improving standards as was evident in Veronica Coulshed’s original text and continue to share her firm belief that good management plays a crucial role in achieving such progress.
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