The theme that most often emerges from research with those teaching at Master’s level is the pleasure and challenge that these students bring to the classroom experience; with students the research often surfaces tensions and concerns that they seek to hide. In this chapter, two authors reflect on their experiences as teachers and students. It is vital to remember that at M-level student diversity is huge (McEwen et al., 2008; Waller, 2006) and there is no ‘right’ approach to student support. While many students are content with their courses and experience, in 2014 the UK Postgraduate Taught Experience Survey (PTES) of taught Master’s students studying in 100 UK higher education institutions (HEIs) found that ‘almost 25% were not happy with the support they have received for their learning from staff members on their particular course’, and concerns around assessment and feedback, indicating there is opportunity for reflection and sharing of M-level practice (Soilemetzidis, Bennett and Leman, 2014, p. 29).
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