Chapter 3 showed us how software is the result of a process, and showed how the quality of a product and the process used to create it are intricately linked. We have seen how successful product development processes tend to be highly iterative and feedback-driven (remember Shewhart’s Plan-Do-Check-Act cycle). And we have seen how, with the emergence of Agile software development, these principles have gradually filtered through to conventional software development.
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