The inquiry into the deaths of six people caused by a refuse lorry in Glasgow, Scotland, in December 2014 has heard that the driver had no references on his file and had been suspended from his former job. Harry Clarke, who had been suspended from the First Bus company in December 2010, was at the wheel of the bin lorry when it killed six pedestrians in Glasgow city centre. During a cross-examination at the fatal accident inquiry by Mr Conway, a solicitor acting for one of the families, it emerged that there were no references on Mr Clarke’s employment record with Glasgow City Council. This led to the lawyer stating that ‘Someone has blundered at Glasgow City Council carrying out a grossly incompetent employment process.’ Ms Ham, an HR manager with Glasgow City Council, told the fatal accident inquiry that ‘Sometimes documents are misfiled.’ Following the inquiry, Glasgow City Council reviewed its recruitment and selection procedures. Much of the mainstream HR literature discusses the recruitment of ‘talented’ people, but this tragic accident illustrates the importance of effective recruitment and selection processes. Introduction If you are approaching the end of your studies or are completing further studies to improve your prospects, what is your understanding of the job market? Do you have confidence in finding work that matches your talent? And how do you expect your talent to be managed and developed?
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