The psychological self constantly forms and re-forms as we relate with others. From our earliest days as infants to the experience of old age, we recognize and understand ourselves as we engage with parents, family, friends and the community at large. Client, patient and service user views tell us, again and again, that a key ingredient of successful help and effective treatment is the quality of the professional relationship. Practitioners who possess emotional intelligence are most likely to create the most therapeutically positive relationship environments. This final chapter makes the case that emotionally intelligent practitioners are the most socially skilled professionals, likely to relate especially well with service users. Interpersonally skilled and relationship-gifted workers make the most effective and humane practitioners whether the basis of their practice is behavioural, cognitive, task-oriented, psychodynamic or person-centred.
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