There are three reasons for deciding to include this piece in the new edition. To begin with it shows how, even in two of the richest countries in the world with their own disability discrimination legislation, the reality of public exclusion still remains. Additionally, it shows how personal experiences can become the basis for sociological analysis and, finally, it enables me to express my anger and frustration at no longer flying because of my experiences described herein. It explores my own and a blind colleague’s experiences of using public transport systems in our respective countries of residence and their failures to take account of our needs. It then analyzes the implications for law and policy and suggests that transport systems have a long way to go before they adequately meet the needs of disabled travellers. It was co-written with an American colleague Beth Omansky and originally published in an American social studies reader (Rosenblum and Travis, 2003).
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