Legislation and social policies shape the organizational structures and determine the principles that guide the operation of service systems. They influence the individual needs, wants, and aspirations that are identified, the demands made, and outcomes considered legitimate. Social work more than any other profession occupies the space between citizens and the state located in the organizational structures that allocate and ration collective resources. The primary tasks of social workers are to support individuals or families articulate their needs, adjudicate and legitimate claims for resources, and help to organize the use of allocated resources.
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